Your clinic's phone, answered.
Julia picks up your existing number 24 hours a day, books appointments straight into your schedule, and sends your team a summary of every call. Built for Canadian clinics, hosted in Canada.
Keep your number. Keep your receptionist. Stop losing the calls that come in at lunch, after five, and while the front desk is with a patient.
Set up in a week. Nothing to install.
Keep your number
Your phone company forwards calls to Julia: all of them, or only the ones nobody picks up. Patients dial the same number they always have.
Julia answers
She greets callers, checks availability in your schedule, books or moves appointments, answers the questions you have approved, and transfers to a person when it matters.
Your team gets the summary
Every call arrives in your dashboard and inbox with who called, why, what was booked, and what needs a callback.
What Julia does on every call
Books, reschedules and cancels
Reads your real availability by provider and appointment type, confirms the slot out loud, then writes it to your schedule.
Answers the questions you approve
Hours, address, parking, what to bring, how to prepare. Only from the answers your clinic has written and signed off.
Captures who called and why
Name, phone number and reason for calling, on every call, even the ones that end without a booking.
Transfers to a person
When someone asks for a human, or the situation calls for one, Julia connects the call to your team during your hours and takes a message outside them.
Sends a summary of every call
A short, structured note in your dashboard and inbox: caller, reason, outcome, and anything that needs follow-up.
Never gives medical advice
Julia books and informs. Any clinical question is redirected to your team, every time, by design.
Built for Canadian clinics
Your patients' calls are health information. Julia is designed around Canadian privacy expectations from the first ring.
- Hosted in Canada. Call records, transcripts and summaries stay on Canadian infrastructure.
- Designed to support PIPEDA and provincial health-privacy obligations such as PHIPA in Ontario.
- Every call opens with a clear notice that it may be recorded and that Julia is an automated assistant.
- Your data is yours: export or delete it whenever you choose.
- English today. French is next, with Quebec clinics in mind.
Works with the schedule you already use
Julia books directly into your practice-management system. If yours is not on the list yet, tell us which one you use.
Simple monthly pricing
Pilot clinics get setup included and no long-term contract. Call minutes are billed at cost.
- 24/7 answering on your existing number
- Booking, rescheduling and cancellations
- Approved FAQs, caller capture, transfers
- Dashboard, summaries and call history
- Canadian hosting and support
Questions clinics ask us
Do we have to change our phone number?
No. Your phone company forwards calls to Julia. Patients keep dialing the number they know, and you can turn forwarding off at any time.
What happens when a patient wants a real person?
Julia transfers the call to the line you choose during your hours. Outside them, she takes a message and your team sees it as a callback in the morning.
Can Julia give medical advice?
No, and she is built not to. If a caller asks a clinical question, Julia offers to book an appointment or connect them with your team.
Where is our data stored?
On Canadian infrastructure. Recordings, transcripts and summaries are encrypted and belong to your clinic; we sign a data-processing agreement with every clinic.
Does Julia speak French?
English today. French-Canadian is our next language, and clinics in Quebec can join the waiting list.
How long does setup take?
About a week: we connect your schedule, load your approved answers, and your phone company sets up forwarding. You test it on your own number before patients do.
Hear Julia answer your clinic
Tell us about your clinic and we will set up a 20-minute demo on a real number.